Emergency Notification - ECTA

The East Cocalico Township Authority uses an automated, rapid telephone calling system to quickly notify our customers in case of an emergency with the public water supply or sanitary sewer service.  The phone number that the Authority’s emergency notifications will be calling from is (717) 844-5578.

If your phone number has changed, you now use a cellphone instead of a landline phone, you have an unlisted phone number, or you have recently moved into East Cocalico Township, we need your updated phone number.

Updating your information is quick and easy!  Simply call our office at (717) 336-1731 Monday through Friday 8:00 a.m. to 4:30 p.m. or send us an email at water@ecocalicotwpauth.com with your updated phone number and we will gladly update your information for you.

Attention Windstream Customers -

If you are a Windstream Communications customer and subscribe to the service that requires a caller to dial "1" and the pound sign (#) to complete the call, it is very important to add East Cocalico Township Authority’s emergency notification phone number to your "allowed list" of phone numbers. Failure to do so will block our call to your landline phone. Follow these simple steps:

  1. Make sure you are calling from your home landline phone.
  2. Dial *58.
  3. When prompted, press 7 to connect to the "Terminating Call Management" feature.
  4. When again prompted, press 4 to access your "Allowed List".
  5. Enter the phone number that the Authority’s emergency notifications will be calling from:  (717) 844-5578